Return policy

Right of Withdrawal

You have the right to cancel your order up to 14 days after receipt without giving any reason. After cancellation, you have an additional 14 days to return your product. You will then be refunded the full order amount, including shipping costs. Please note that only the return shipping costs from your home to our warehouse are at your own expense. These costs are approximately £7.25 per package; please consult your carrier's website for exact rates.

If you exercise your right of withdrawal, the product must be returned to us with all delivered accessories and, if reasonably possible, in the original condition and packaging. To use this right, you can contact us at Bolara.uk@gmail.com.

We will process your refund within 14 days after receiving your return notification, provided the product has been returned in good condition.